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not getting updates via email
Posted: Wed Apr 06, 2022 6:13 am
by LZBNBJc5D6Qg3i
ever since the initial purchase on march 5th i havent received any new builds and not even the new 3.6 version.
someone else bought the license for me, is that a problem?
Re: not getting updates via email
Posted: Wed Apr 06, 2022 6:25 am
by Admin
We are unable to send emails to *@protonmail.com because this domain is blocked in our country.
Re: not getting updates via email
Posted: Sun Apr 10, 2022 10:07 am
by LZBNBJc5D6Qg3i
Admin wrote:We are unable to send emails to *@protonmail.com because this domain is blocked in our country.
how do i change the email?
Re: not getting updates via email
Posted: Sun Apr 10, 2022 1:25 pm
by Admin
Please send your request from your registered email with information about your purchased order (order number, license owner, billing information, etc.).
Re: not getting updates via email
Posted: Tue Apr 12, 2022 4:39 am
by LZBNBJc5D6Qg3i
Admin wrote:Please send your request from your registered email with information about your purchased order (order number, license owner, billing information, etc.).
i sent an email to "
support@vmpsoft.com" from the protonmail email
Re: not getting updates via email
Posted: Tue Apr 12, 2022 7:25 am
by Admin
Done.