I can't add new product on the web license manager

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moo
Posts: 1
Joined: Fri Feb 02, 2024 4:25 am

I can't add new product on the web license manager

Post by moo »

I am unable to add a new product on the authorization management page.
After filling in the product information and clicking the [Save] button, the page displays a Loading message at the top, but it seems to be stuck and unresponsive.
I opened the browser's debugging mode and found that it returned a "500 Internal Server Error." How should I proceed?
PS: It doesn't seem to be a database issue because I can successfully add a new agent account.
Admin
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Re: I can't add new product on the web license manager

Post by Admin »

Did you check PHP error log?
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