Closing Topics telling refund without any information?

Issues related to VMProtect
discreet
Posts: 13
Joined: Tue Nov 30, 2021 2:35 am

Closing Topics telling refund without any information?

Postby discreet » Tue Dec 07, 2021 8:07 pm

Hi,

You are really closing topics and telling you refund right now, without receive the information of the buyer?
That´s a bit strange.

Really want the refund.
Please communicate at least a bit, thanks.

discreet
Posts: 13
Joined: Tue Nov 30, 2021 2:35 am

Re: Closing Topics telling refund without any information?

Postby discreet » Tue Dec 07, 2021 8:33 pm

Asked for refund, he told is already refunded but isn´t.
After that he blocked me on telegram.

Never getting reply back.
Be careful what you buy!

discreet
Posts: 13
Joined: Tue Nov 30, 2021 2:35 am

Re: Closing Topics telling refund without any information?

Postby discreet » Tue Dec 07, 2021 8:34 pm

The product in general is good, if the project isn´t that big it maybe works.
If not you lost your money like me.

sbvmp581
Posts: 14
Joined: Thu Feb 25, 2016 4:28 am

Re: Closing Topics telling refund without any information?

Postby sbvmp581 » Tue Dec 07, 2021 10:39 pm

If you didn't get your refund, I'd contact Pay Pro Global and explain the situation.

If they still refused to help, just do a credit card reversal with your bank and also explain the situation to them and that you tried to work it out with the merchant to no avail. I'm sure they would help you.

Document all e-mails, forum posts, and phone calls if need be, but it usually isn't a big deal to get your bank to reverse a credit card transaction in good faith when you've tried your best to go through the appropriate channels for your refund.

Admin
Site Admin
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Location: Russia, E-burg
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Re: Closing Topics telling refund without any information?

Postby Admin » Wed Dec 08, 2021 5:00 am

The order #23550148 was refunded. Also you are able to check it by yourself. You will receive your money in 3-5 business days - it's a common period for all payment systems.
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