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Wrong password

Posted: Fri Nov 26, 2021 6:26 am
by -Toxic
Hello.
A few months ago I received the update 3.5.1 in the email with the password, today I reseted my windows and when I try to install with the same password, says the password is incorrect...

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Re: Wrong password

Posted: Fri Nov 26, 2021 6:30 am
by Admin
Please compare the version number from the setup caption (for example 3.5.1.1309) and the version number from email. They must be equal.

Re: Wrong password

Posted: Fri Nov 26, 2021 1:23 pm
by -Toxic
Can you resend the email with the latest version? Cause i let it on spam folder and I losted it.

Re: Wrong password

Posted: Sat Nov 27, 2021 7:04 am
by Admin
Please check your email again.

Re: Wrong password

Posted: Fri Dec 03, 2021 5:19 am
by linuxvmp
Admin wrote:Please check your email again.
I am having the same issue, my e-mail on the forums is the same as the e-mail I used to buy VMProtect.

The download link is the same in all e-mails I have received, however the provided password is different. I tried each password and the only password that worked was the password from the original e-mail from when I first bought VMProtect, which is an old version.

Re: Wrong password

Posted: Fri Dec 03, 2021 5:36 am
by Admin
I am having the same issue, my e-mail on the forums is the same as the e-mail I used to buy VMProtect.
Please check your email.