Wrong password

Questions regarding purchasing or upgrading of VMProtect
-Toxic
Posts: 8
Joined: Tue Apr 02, 2019 10:46 pm

Wrong password

Postby -Toxic » Fri Nov 26, 2021 6:26 am

Hello.
A few months ago I received the update 3.5.1 in the email with the password, today I reseted my windows and when I try to install with the same password, says the password is incorrect...

Image

Admin
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Re: Wrong password

Postby Admin » Fri Nov 26, 2021 6:30 am

Please compare the version number from the setup caption (for example 3.5.1.1309) and the version number from email. They must be equal.

-Toxic
Posts: 8
Joined: Tue Apr 02, 2019 10:46 pm

Re: Wrong password

Postby -Toxic » Fri Nov 26, 2021 1:23 pm

Can you resend the email with the latest version? Cause i let it on spam folder and I losted it.

Admin
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Re: Wrong password

Postby Admin » Sat Nov 27, 2021 7:04 am

Please check your email again.

linuxvmp
Posts: 1
Joined: Fri Dec 03, 2021 5:12 am

Re: Wrong password

Postby linuxvmp » Fri Dec 03, 2021 5:19 am

Admin wrote:Please check your email again.

I am having the same issue, my e-mail on the forums is the same as the e-mail I used to buy VMProtect.

The download link is the same in all e-mails I have received, however the provided password is different. I tried each password and the only password that worked was the password from the original e-mail from when I first bought VMProtect, which is an old version.

Admin
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Joined: Mon Aug 21, 2006 8:19 pm
Location: Russia, E-burg
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Re: Wrong password

Postby Admin » Fri Dec 03, 2021 5:36 am

I am having the same issue, my e-mail on the forums is the same as the e-mail I used to buy VMProtect.

Please check your email.