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Inquiry About Renewal of Previous VMP License

Posted: Fri Jul 04, 2025 2:17 pm
by 83329692
I purchased a one-year VMProtect license in 2023, but I did not renew it last year as I was not working in the software industry at the time.

I would now like to renew my license. I still have access to the original renewal link from my previous purchase — may I use that link to continue the renewal process, or do I need to purchase a new license?

Thank you for your assistance.

Re: Inquiry About Renewal of Previous VMP License

Posted: Sun Jul 13, 2025 8:34 am
by Admin
It is enough to purchase an yearly subscription:
https://vmpsoft.com/order?products[1][id]=35518

Re: Inquiry About Renewal of Previous VMP License

Posted: Sun Jul 13, 2025 11:14 am
by 83329692
I have already purchased a new one-year subscription, but I haven't received the updated version of the software. Could you please help resend it to me?

Re: Inquiry About Renewal of Previous VMP License

Posted: Sun Jul 13, 2025 11:27 am
by Admin
Did you check a spam folder for your mailbox?

Re: Inquiry About Renewal of Previous VMP License

Posted: Thu Apr 30, 2026 3:20 pm
by 83329692
The previous issue has been resolved, but now I have a new problem. I noticed that your explanation mentioned Outlook blocking the SMTP server. Can I change my email address?

Re: Inquiry About Renewal of Previous VMP License

Posted: Thu Apr 30, 2026 3:46 pm
by Admin
You should send such request from registered email.

Re: Inquiry About Renewal of Previous VMP License

Posted: Thu Apr 30, 2026 5:57 pm
by 83329692
The email address associated with this forum account is my renewal email address. However, I am unable to send any messages to you via Outlook. Could you please help me with this issue?

Re: Inquiry About Renewal of Previous VMP License

Posted: Thu Apr 30, 2026 6:04 pm
by Admin
Unfortunately we are unable to solve your problems with your Outlook account. You should ask the Outlook's support directly.

Re: Inquiry About Renewal of Previous VMP License

Posted: Thu Apr 30, 2026 6:08 pm
by 83329692
I can try sending it. Which email address should I send it to?